If you have a problem or a complaint with our service, staff or practice we would love to hear about it so we can improve your experience in the future. Please feel free to talk to your doctor or our practice manager or put your concerns in writing. “Suggestion Box” is located at reception.
We take your suggestions, concerns and complaints very seriously. However, if you feel the need to take the matter further and discuss your issues outside the surgery you can contact the Medical Registration Board, AMA or
Health Care Complaints Commission
Level 30, 570 Burke Street
Melbourne VIC 3000
Phone: 1300 582 113